All New Zealand orders are shipped from our Auckland, New Zealand warehouse via NZ Post. We have two shipping rates available: 

Orders under $150NZD: Express Shipping (CourierPost) $6NZD
Orders over $150NZD: Free Express Shipping

Estimated Delivery Time:
Urban: 1-3 Business Days
Rural: 2-5 Business Days

All Australian orders are shipped from our Auckland, New Zealand warehouse via DHL Express. We have two shipping rates available: 

Orders under $140AUD: Express Shipping (DHL): $14.95AUD
Orders over $140AUD: Free Express Shipping (DHL)

Estimated Delivery Time:
DHL Express: 2-5 Business Days

All orders to the UK are shipped locally from our Northampton, UK warehouse. We have three shipping rates available:

Orders under £90:
Standard Shipping (Royal Mail): £4.95
Express Shipping (Royal Mail): £6.95
Orders over £90: Free Express Shipping (Royal Mail)

Estimated Delivery Time:
Royal Mail Standard: 2-4 Business Days
Royal Mail Express: 1-3 Business Days

All UK orders are shipped inclusive of duties & taxes from within the UK. No additional charges will be incurred.

All orders to the EU are shipped locally from our Netherlands warehouse. We have two shipping rates available:

Orders under €120: Express Shipping Deutsche Post: €7
Orders over €120: Free Express Shipping (Deutsche Post)

Estimated Delivery Time:
Deutsche Post: 2-5 Business Days

All EU orders are shipped inclusive of duties & taxes from within the EU. No additional charges will be incurred.

All orders to the US are shipped from our Auckland, New Zealand warehouse. We have two shipping rates available:

Orders under $150 USD: Express Shipping (USPS): $7.99USD
Orders over $150 USD: Free Express Shipping (USPS)

Estimated Delivery Time:
USPS Select: 3-8 Business Days

All USA orders are shipped inclusive of taxes/tariffs. No additional charges will be incurred.

All orders to Canada are shipped from our Auckland, New Zealand warehouse. We have two shipping rates available:

Orders under $209 CAD: Express Shipping (DHL): $24.90CAD
Orders over $209 CAD: Free Express Shipping (DHL)

Estimated Delivery Time:
DHL Express: 2-5 Business Days

All orders to Japan are shipped from our Auckland, New Zealand warehouse. We have two shipping rates available:

Orders under $250 NZD: Express Shipping (DHL): $19.95NZD
Orders over $250NZD: Free Express Shipping (DHL)

Estimated Delivery Time:
DHL Express: 2-5 Business Days

All orders to Singapore are shipped from our Auckland, New Zealand warehouse. We have two shipping rates available:

Orders under $250 NZD: Express Shipping (DHL): $19.95NZD
Orders over $250NZD: Free Express Shipping (DHL)

Estimated Delivery Time:
DHL Express: 2-5 Business Days

All orders to the rest of the world are shipped from our Auckland, New Zealand warehouse. We have three shipping rates available:

Orders under $250 NZD:
Economy Shipping (NZ Post): $29.95NZD
Express Shipping (DHL): $39.95NZD

Orders over $250NZD: Free Express Shipping (DHL)

Estimated Delivery Time:
DHL Express: 2-5 Business Days

For customers located in Canada, there is a chance that you may be charged duties or taxes by your local customs authority. Duties and taxes are the responsibility of the customer. If you need advice on duties or taxes in your country, we advise you to contact your relevant local authority on this matter.

Please note: If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.